C64 Privacy Policy — Keeping Your Data Secure with Us
C64 places the highest priority on the privacy of your personal data. This policy explains in detail what information we collect, how we use it, and how we keep it secure.
Last updated: January 2026
Information We Collect
When using the c64 platform, we collect various types of information. The main goal is to enhance your experience and provide secure services.
Account-Related Information
- Name, mobile number, and date of birth provided during registration
- Login information (encrypted password)
- Documents Submitted for Identity Verification (if applicable)
Payment and Transaction Details
- Transaction dates, amounts (BDT/৳), and methods via bKash, Nagad, or other payment options
- Deposit and withdrawal history
- Last four digits or identifier of payment methods (we do not store full card/account numbers)
Device and Browser Information
- IP address, device type, and operating system
- Browser Name and Version
- Platform usage duration and navigation data
Topics Covered in This Policy
- Description of collected information
- Purpose of Data Use
- Cookie and Tracking Policy
- Data Retention and Protection
- Information Sharing with Third Parties
- User Rights
- Policy Updates & Contact
Purpose of Data Use and Cookie Policy
How Information Is Used
C64 uses collected information solely for the purposes listed below:
- Creating and Managing Accounts
- Processing and verifying transactions
- Preventing Fraud and Illegal Activities
- Ensuring Platform Security
- Providing User Support
- Improving Service Quality and Fixing Bugs
- Compliance with Legal Obligations
Cookies and Tracking
The c64 website uses cookies. Cookies are small text files stored on your device. We use the following types of cookies:
- Necessary Cookies: Essential for login sessions and security
- Functionality Cookies: Remember Language Preferences and Settings
- Analytics Cookies: To review platform usage
Cookies can be controlled or disabled via your browser settings, but some services may be limited as a result.
Data Retention, Security & Third Parties
C64 uses industry-standard security measures to protect your data. All transmissions are secured with SSL encryption. Passwords are stored as encrypted hashes — not readable directly.
Your data is stored as long as your account remains active. After account closure, data is deleted unless legally required to keep.
Sharing data with third parties
C64 does not sell your personal data to third parties. However, limited data may be shared in the scenarios listed below:
- Approved payment gateways for transaction processing
- Under legal obligations or judicial orders
- With relevant authorities for fraud investigation
User Rights
C64 believes every user should have full control over their personal data. You may exercise the rights described below:
You can request to see what information we hold about you.
Contact support to correct inaccurate or incomplete information.
You may request data deletion after account closure, except where legal requirements exist.
You may request to limit data processing for certain purposes.
Policy Changes and Updates
C64 reserves the right to update this privacy policy at any time. Significant changes will be clearly announced on the platform.
By continuing to use the platform after changes, you accept the new policy. We recommend reviewing this page regularly.
Contact Support
For any privacy questions or rights enforcement, please contact our support team:
Email: [email protected]
We typically respond within 2–3 business days.
Your Data, Your Control
If you have questions, FAQ Section Contact support directly or check for assistance. Your privacy is always protected on c64.